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Functional question : how to add reminder fee with account_credit_control?
Hello,
I'd like to know if it's possible to add reminder fee to an open invoiced, when I already sent reminders through the account_credit_control module?
(for Odoo Commynity version 9)
It seems impossible. When I click on "cancel", I got this message:
"You cannot cancel this invoice.
A payment reminder has already been sent to the customer.
You must create a credit note and issue a new invoice."
A payment reminder has already been sent to the customer.
You must create a credit note and issue a new invoice."
What would be the right process?
It seems heavy to create a specific invoice only to charge the customer with the reminder fees.
I saw this module: https://github.com/OCA/account-financial-tools/tree/9.0/account_credit_control_dunning_fees
But he's non installable.
Or do you use other reminder tools?
The one from Alexis (https://github.com/akretion/overdue-reminder)? I don't see such functionnality (yet?).
Thanks for your feedback!
--
Virginie
0477/64.17.20
by Virginie Dewulf. - 11:11 - 2 Oct 2020
Follow-Ups
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Re: Functional question : how to add reminder fee with account_credit_control?
This is definitely dunning fees module.But I do not know what's wrong in v9camptocamp
INNOVATIVE SOLUTIONSBY OPEN SOURCE EXPERTSFrédéric ClementiOdoo ConsultantBusiness SolutionsLe ven. 2 oct. 2020 à 11:12, Virginie Dewulf <virginie@coopiteasy.be> a écrit :Hello,I'd like to know if it's possible to add reminder fee to an open invoiced, when I already sent reminders through the account_credit_control module?(for Odoo Commynity version 9)It seems impossible. When I click on "cancel", I got this message:"You cannot cancel this invoice.
A payment reminder has already been sent to the customer.
You must create a credit note and issue a new invoice."What would be the right process?It seems heavy to create a specific invoice only to charge the customer with the reminder fees.I saw this module: https://github.com/OCA/account-financial-tools/tree/9.0/account_credit_control_dunning_feesBut he's non installable.Or do you use other reminder tools?The one from Alexis (https://github.com/akretion/overdue-reminder)? I don't see such functionnality (yet?).Thanks for your feedback!--
Virginie0477/64.17.20_______________________________________________
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by Frédéric Clementi - 01:30 - 7 Oct 2020