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Manage odoo automatic mails with recipients anti spam
I have a customer who uses the https://www.mailinblack.com/en solution.
Mails returned by recipients who have mailinblack are not returned in Odoo in the original mail thread and are invisible in Odoo.
What are the best practices in this case?
by David BEAL - 01:00 - 21 Mar 2025
Follow-Ups
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Re: Manage odoo automatic mails with recipients anti spam
Hi David,
We are using an external mailbox via SMTP. Any delivery issues - such as mailinblack - appear in the inbox of the external mailbox. Actual delivery can be managed from the dedicated inbox. We did not find an automated solution yet, probably because that is the intention behind the use of mailinblack 😊.
Set-up of such a mailbox is via Technical > email > outgoing mail servers.Hope this helps.
Kind Regards,
From: David Beal <notifications@odoo-community.org>
Date: Friday, 21 March 2025 at 13:03
To: Contributors <contributors@odoo-community.org>
Subject: Manage odoo automatic mails with recipients anti spamDear OCA contributors,
How do you manage automatic mailings from odoo when the recipient uses an anti-spam solution that requires the sender to be validated by a return mail that requires clicking on a link or filling a captcha ?
I have a customer who uses the https://www.mailinblack.com/en solution.
Mails returned by recipients who have mailinblack are not returned in Odoo in the original mail thread and are invisible in Odoo.
What are the best practices in this case?Thanks a lot
Regards
David BEAL
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by Piet Hendriks - 01:21 - 21 Mar 2025 -
Re: Manage odoo automatic mails with recipients anti spam
The first thing that I would do is look at the Message-Id and References headers in the response email to determine if you are suffering from an issue like"""Issue: when using Amazon's SES SMTP service they rewrite the Message-Id of alloutgoing messages. When someone replies, In-Reply-To contains the SES Message-Id
which we don't know. Threading is therefore broken. Amazon requires to remember
new Message-Id and handle it ourself, which is complicated [1]."""On Fri, Mar 21, 2025 at 8:02 AM David Beal <notifications@odoo-community.org> wrote:Dear OCA contributors,How do you manage automatic mailings from odoo when the recipient uses an anti-spam solution that requires the sender to be validated by a return mail that requires clicking on a link or filling a captcha ?
I have a customer who uses the https://www.mailinblack.com/en solution.
Mails returned by recipients who have mailinblack are not returned in Odoo in the original mail thread and are invisible in Odoo.
What are the best practices in this case?Thanks a lotRegardsDavid BEAL_______________________________________________
Mailing-List: https://odoo-community.org/groups/contributors-15
Post to: mailto:contributors@odoo-community.org
Unsubscribe: https://odoo-community.org/groups?unsubscribe
by Adam Heinz - 01:15 - 21 Mar 2025