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Module for charging the cost of product return by the customer.

Hi Community,

I am looking for a module to apply charges on customer returns.
The idea is :
* to be able to specify per customer if return fees are applicable.
* to generate if necessary an invoice when running the return wizard. (the cost will be computed per returned product regardless of the number of units of the same product returned).

I have not found a module in OCA covering this kind of need. Do you know if such a module already exists?

target version is Odoo 10.0

Regards,

Laurent Mignon
by Laurent Mignon - 03:21 - 3 Sep 2020

Follow-Ups

  • Re: Module for charging the cost of product return by the customer.
    If you're interested, I submitted a new addon to cover my needs. https://github.com/OCA/account-invoicing/pull/784

    On Thu, Sep 3, 2020 at 10:17 PM Kevin McMenamin <Kevin.McMenamin@solnet.co.nz> wrote:

    We have a restocking fee module but is for V13 – on the company record set a restocking fee product, then add to all returns. The customer pricelist then determines how much of a fee should be charged. When the credit note is created the restocking fee has a quantity of -1 to effectively reduce the credit.

     

    Happy to share if of interest

     

    From: Mignon, Laurent <laurent.mignon@acsone.eu>
    Sent: Friday, 4 September 2020 1:23 AM
    To: Contributors <contributors@odoo-community.org>
    Subject: Module for charging the cost of product return by the customer.

     

    Hi Community,

     

    I am looking for a module to apply charges on customer returns.

    The idea is :
    * to be able to specify per customer if return fees are applicable.
    * to generate if necessary an invoice when running the return wizard. (the cost will be computed per returned product regardless of the number of units of the same product returned).

     

    I have not found a module in OCA covering this kind of need. Do you know if such a module already exists?

     

    target version is Odoo 10.0

     

    Regards,

     

    Laurent Mignon

    Attention: This email may contain information intended for the sole use of the original recipient. Please respect this when sharing or disclosing this email's contents with any third party. If you believe you have received this email in error, please delete it and notify the sender or postmaster@solnetsolutions.co.nz as soon as possible. The content of this email does not necessarily reflect the views of Solnet Solutions Ltd.

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    by Laurent Mignon - 11:56 - 15 Sep 2020
  • RE: Module for charging the cost of product return by the customer.

    We have a restocking fee module but is for V13 – on the company record set a restocking fee product, then add to all returns. The customer pricelist then determines how much of a fee should be charged. When the credit note is created the restocking fee has a quantity of -1 to effectively reduce the credit.

     

    Happy to share if of interest

     

    From: Mignon, Laurent <laurent.mignon@acsone.eu>
    Sent: Friday, 4 September 2020 1:23 AM
    To: Contributors <contributors@odoo-community.org>
    Subject: Module for charging the cost of product return by the customer.

     

    Hi Community,

     

    I am looking for a module to apply charges on customer returns.

    The idea is :
    * to be able to specify per customer if return fees are applicable.
    * to generate if necessary an invoice when running the return wizard. (the cost will be computed per returned product regardless of the number of units of the same product returned).

     

    I have not found a module in OCA covering this kind of need. Do you know if such a module already exists?

     

    target version is Odoo 10.0

     

    Regards,

     

    Laurent Mignon

    Attention: This email may contain information intended for the sole use of the original recipient. Please respect this when sharing or disclosing this email's contents with any third party. If you believe you have received this email in error, please delete it and notify the sender or postmaster@solnetsolutions.co.nz as soon as possible. The content of this email does not necessarily reflect the views of Solnet Solutions Ltd.
    by Kevin McMenamin - 10:15 - 3 Sep 2020
  • Re: Module for charging the cost of product return by the customer.
    I don't know any as well.

    Regards.
    by Pedro M. Baeza - 03:31 - 3 Sep 2020
  • Re: Module for charging the cost of product return by the customer.
    erratum: the return costs should be charged to the credit note not in a new invoice....

    On Thu, Sep 3, 2020 at 3:17 PM Mignon, Laurent <laurent.mignon@acsone.eu> wrote:
    Hi Community,

    I am looking for a module to apply charges on customer returns.
    The idea is :
    * to be able to specify per customer if return fees are applicable.
    * to generate if necessary an invoice when running the return wizard. (the cost will be computed per returned product regardless of the number of units of the same product returned).

    I have not found a module in OCA covering this kind of need. Do you know if such a module already exists?

    target version is Odoo 10.0

    Regards,

    Laurent Mignon
    by Laurent Mignon - 03:25 - 3 Sep 2020