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Re: Odoo calendar <-> outlook calendar sync

I think this issue was fixed last week in 
https://github.com/odoo/odoo/commit/86862f2527341247b75df155de16b09d44a7eee6

Alexandre

On 22/02/2023 14:32, Simon Pessemesse wrote:

> Hello,

> We have a customer using native odoo synchronization between outlook calendar

> and odoo calendar.

> 

> But since 2 month, the following warning has be added to the odoo documentation

> <https://www.odoo.com/documentation/15.0/applications/general/calendars/outlook/outlook_calendar.html?highlight=outlook>

>        Warning

> 

>        Odoo highly recommends testing the Outlook calendar synchronization

>        on a test database and a test email address (that is not used for

>        any other purpose) before attempting to sync the desired Outlook

>        Calendar with the user’s production database.

>        If the user has any past, present, or future events on their Odoo

>        calendar before syncing their Outlook calendar, Outlook will treat

>        the events pulled from Odoo’s calendar during the sync as new

>        events, causing an email notification to be sent from Outlook to all

>        the event attendees.

>        To avoid unwanted emails being sent to all past, present, and future

>        event attendees, the user must add the events from the Odoo calendar

>        to the Outlook calendar before the first ever sync, delete the

>        events from Odoo, and then start the sync.

>        Even after synchronizing the Odoo Calendar with the Outlook

>        calendar, Outlook will still send a notification to all event

>        participants every time an event is edited (created, deleted,

>        unarchived, or event date/time changed), with no exceptions. This is

>        a limitation that cannot be fixed from Odoo’s side.

>        After one user syncs their Outlook calendar to the Odoo database,

>        unwanted email notifications are unavoidable because the first

>        synchronized user’s events will be in the Odoo Calendar. If the Odoo

>        database is shared amongst multiple users, and another user wants to

>        sync their Outlook calendar with Odoo Calendar, Outlook will again

>        pull the existing Odoo Calendar events during the sync and treat

>        them as new events, causing Outlook to send email invitations to all

>        event attendees.

> 

>        In summary, once a user synchronizes their Outlook calendar with the

>        Odoo calendar:

>            Creating an event in Odoo causes Outlook to send an invitation

>            to all event attendees.

>            Deleting an event in Odoo causes Outlook to send a cancellation

>            to all event attendees.

>            Unarchiving an event in Odoo causes Outlook to send an

>            invitation to all event attendees.

>            Archiving an event in Odoo causes Outlook to send a cancellation

>            to all event attendees.

>            Adding a contact to an event causes Outlook to send an

>            invitation to all event attendees.

>            Removing a contact from an event causes Outlook to send a

>            cancellation to all event attendees.

> 

> And indeed, the synchronization has became unusable because of all the

> invitations sent to all event attendees in outlook.

> 

> Odoo doesn't seem to address the problem, do you know any module that would work

> properly to sync the calendars?

> 

> Regards

> Simon

> 

> -- 

> 

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-- 
Alexandre Fayolle
Senior Software Engineer
Tel : +33 4 58 48 20 30

Camptocamp France SAS
18 rue du Lac Saint André
73 370 Le Bourget-du-Lac
France

http://www.camptocamp.com


by Alexandre Fayolle - 02:40 - 22 Feb 2023

Reference

  • Odoo calendar <-> outlook calendar sync
    Hello,
    We have a customer using native odoo synchronization between outlook calendar
    and odoo calendar.
    
    But since 2 month, the following warning has be added to the odoo documentation
    <https://www.odoo.com/documentation/15.0/applications/general/calendars/outlook/outlook_calendar.html?highlight=outlook>
          Warning
    
          Odoo highly recommends testing the Outlook calendar synchronization
          on a test database and a test email address (that is not used for
          any other purpose) before attempting to sync the desired Outlook
          Calendar with the user’s production database.
          If the user has any past, present, or future events on their Odoo
          calendar before syncing their Outlook calendar, Outlook will treat
          the events pulled from Odoo’s calendar during the sync as new
          events, causing an email notification to be sent from Outlook to all
          the event attendees.
          To avoid unwanted emails being sent to all past, present, and future
          event attendees, the user must add the events from the Odoo calendar
          to the Outlook calendar before the first ever sync, delete the
          events from Odoo, and then start the sync.
          Even after synchronizing the Odoo Calendar with the Outlook
          calendar, Outlook will still send a notification to all event
          participants every time an event is edited (created, deleted,
          unarchived, or event date/time changed), with no exceptions. This is
          a limitation that cannot be fixed from Odoo’s side.
          After one user syncs their Outlook calendar to the Odoo database,
          unwanted email notifications are unavoidable because the first
          synchronized user’s events will be in the Odoo Calendar. If the Odoo
          database is shared amongst multiple users, and another user wants to
          sync their Outlook calendar with Odoo Calendar, Outlook will again
          pull the existing Odoo Calendar events during the sync and treat
          them as new events, causing Outlook to send email invitations to all
          event attendees.
    
          In summary, once a user synchronizes their Outlook calendar with the
          Odoo calendar:
              Creating an event in Odoo causes Outlook to send an invitation
              to all event attendees.
              Deleting an event in Odoo causes Outlook to send a cancellation
              to all event attendees.
              Unarchiving an event in Odoo causes Outlook to send an
              invitation to all event attendees.
              Archiving an event in Odoo causes Outlook to send a cancellation
              to all event attendees.
              Adding a contact to an event causes Outlook to send an
              invitation to all event attendees.
              Removing a contact from an event causes Outlook to send a
              cancellation to all event attendees.
    
    And indeed, the synchronization has became unusable because of all the
    invitations sent to all event attendees in outlook.
    
    Odoo doesn't seem to address the problem, do you know any module that would work
    properly to sync the calendars?
    
    Regards
    Simon
    
    
    -- 
    

    by simon - 02:31 - 22 Feb 2023