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Re: Prevent accidental emails to external addresses
Re: Prevent accidental emails to external addresses
Re: Prevent accidental emails to external addresses
Hi Daniel,For similar concerns (in v12), we've used https://github.com/OCA/web/tree/12.0/web_send_message_popup.While not preventing external emails, it adds a visual step so the user realizes this is not an internal note. Note that there is a slight delay before the popup opens, but I find it totally usable nonetheless.Cheers,Le jeu. 25 févr. 2021 à 13:31, Daniel Reis <dreis@opensourceintegrators.com> a écrit :Hello,
A concern came up, about Odoo users accidentally send out email to external email addresses, such as customers or vendors.
To goal is not the prevent this from happening, such as in a blacklist/whitelist feature, but to avoid that from happening accidentally.
I'm not sure should looks like.
One idea could be having a dialog box confirmation before posting a message mentioning an external user.
Maybe we could external email from chatter messages, and only allow it from a Action menu send email option.
On the OCA i've only found "mail_restrict_follower_selection" (https://github.com/OCA/social/tree/13.0/mail_restrict_follower_selection).
But I'm not sure this is the solution I want to go to.
At least it may not be enough on itself.
Did some of you faced the same issue?
Any thoughts, solutions, tips you can share?
Thanks!
--
Daniel Reis
Managing Director
M: +351 919991307
E: DReis@OpenSourceIntegrators.comAv Doutor Desidério Cambournac 12 • 2710-553 Sintra, Portugal
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by Joël Grand Guillaume - 06:56 - 26 Feb 2021
Reference
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Prevent accidental emails to external addresses
Hello,
A concern came up, about Odoo users accidentally send out email to external email addresses, such as customers or vendors.
To goal is not the prevent this from happening, such as in a blacklist/whitelist feature, but to avoid that from happening accidentally.
I'm not sure should looks like.
One idea could be having a dialog box confirmation before posting a message mentioning an external user.
Maybe we could external email from chatter messages, and only allow it from a Action menu send email option.
On the OCA i've only found "mail_restrict_follower_selection" (https://github.com/OCA/social/tree/13.0/mail_restrict_follower_selection).
But I'm not sure this is the solution I want to go to.
At least it may not be enough on itself.
Did some of you faced the same issue?
Any thoughts, solutions, tips you can share?
Thanks!
--
Daniel Reis
Managing Director
M: +351 919991307
E: DReis@OpenSourceIntegrators.comAv Doutor Desidério Cambournac 12 • 2710-553 Sintra, Portugal 
by Daniel Reis - 07:31 - 25 Feb 2021-
Re: Prevent accidental emails to external addresses
Usually solved with training of email client. This could happen with Gmail or Outlook, thunderbird... Which is the difference? -->I have an idea and is make like Gmail, it doesn't ask again to send the email but shoe you clearly the recipients.My proposal would be where Odoo says"Send to Followers"Replace with the name and email of the followers to make explicit visually ( like in de mobiles or webmail, or email's clients) to who is going to be delivered the email before pressing send!The next level (without pop-ups which no email client or any application I. The work do) could be to colour the "Send button" in red.As my first paragraph, I think this is because the followers are "hidden".My best!El jue., 25 feb. 2021 19:31, Daniel Reis <dreis@opensourceintegrators.com> escribió:Hello,
A concern came up, about Odoo users accidentally send out email to external email addresses, such as customers or vendors.
To goal is not the prevent this from happening, such as in a blacklist/whitelist feature, but to avoid that from happening accidentally.
I'm not sure should looks like.
One idea could be having a dialog box confirmation before posting a message mentioning an external user.
Maybe we could external email from chatter messages, and only allow it from a Action menu send email option.
On the OCA i've only found "mail_restrict_follower_selection" (https://github.com/OCA/social/tree/13.0/mail_restrict_follower_selection).
But I'm not sure this is the solution I want to go to.
At least it may not be enough on itself.
Did some of you faced the same issue?
Any thoughts, solutions, tips you can share?
Thanks!
--
Daniel Reis
Managing Director
M: +351 919991307
E: DReis@OpenSourceIntegrators.comAv Doutor Desidério Cambournac 12 • 2710-553 Sintra, Portugal
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Mailing-List: https://odoo-community.org/groups/contributors-15
Post to: mailto:contributors@odoo-community.org
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by Rafael Blasco (Moduon) - 09:21 - 26 Feb 2021 -
Re: Prevent accidental emails to external addresses
Hi Daniel,mail_optional_follower_notification and mail_footer_notified_partner could be interesting for you.-sbiOn Thu, Feb 25, 2021 at 7:31 PM Daniel Reis <dreis@opensourceintegrators.com> wrote:Hello,
A concern came up, about Odoo users accidentally send out email to external email addresses, such as customers or vendors.
To goal is not the prevent this from happening, such as in a blacklist/whitelist feature, but to avoid that from happening accidentally.
I'm not sure should looks like.
One idea could be having a dialog box confirmation before posting a message mentioning an external user.
Maybe we could external email from chatter messages, and only allow it from a Action menu send email option.
On the OCA i've only found "mail_restrict_follower_selection" (https://github.com/OCA/social/tree/13.0/mail_restrict_follower_selection).
But I'm not sure this is the solution I want to go to.
At least it may not be enough on itself.
Did some of you faced the same issue?
Any thoughts, solutions, tips you can share?
Thanks!
--
Daniel Reis
Managing Director
M: +351 919991307
E: DReis@OpenSourceIntegrators.comAv Doutor Desidério Cambournac 12 • 2710-553 Sintra, Portugal
_______________________________________________
Mailing-List: https://odoo-community.org/groups/contributors-15
Post to: mailto:contributors@odoo-community.org
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by Stéphane Bidoul - 09:10 - 26 Feb 2021 -
Re: Prevent accidental emails to external addresses
Dear DanielWe had another case here that is related to the odoo messaging system.It's not the same story but it has been critical as the person has been fired after that...An external recipient answered to an odoo email coming from a lead... as you know, with standard odoo, the external recipient do not see other external recipients (that are followers of the lead)... she did not see that her hr manager was follower of the lead and she wrote bad words on him...She was fired the day after...It was very hard for us to prouve that we were not responsible of the use of Odoo by the external partners of our customer...That's the reason why we consider mail_footer_notified_partner as mandatory and we wanted to have the notification in header instead of footer here :and by the way, we are very interested in your use case and the solution with the popup...Best regardsLe jeu. 25 févr. 2021 à 19:57, Joël Grand-Guillaume <joel.grandguillaume@camptocamp.com> a écrit :Hi Daniel,We face the same problem here. I'm interested to follow up with you on this.I like the warning pop-up personality.JoëlLe jeu. 25 févr. 2021 à 22:22, Quentin Lavallee <quentin.lavallee@numigi.com> a écrit :Hi Daniel,For similar concerns (in v12), we've used https://github.com/OCA/web/tree/12.0/web_send_message_popup.While not preventing external emails, it adds a visual step so the user realizes this is not an internal note. Note that there is a slight delay before the popup opens, but I find it totally usable nonetheless.Cheers,Le jeu. 25 févr. 2021 à 13:31, Daniel Reis <dreis@opensourceintegrators.com> a écrit :Hello,
A concern came up, about Odoo users accidentally send out email to external email addresses, such as customers or vendors.
To goal is not the prevent this from happening, such as in a blacklist/whitelist feature, but to avoid that from happening accidentally.
I'm not sure should looks like.
One idea could be having a dialog box confirmation before posting a message mentioning an external user.
Maybe we could external email from chatter messages, and only allow it from a Action menu send email option.
On the OCA i've only found "mail_restrict_follower_selection" (https://github.com/OCA/social/tree/13.0/mail_restrict_follower_selection).
But I'm not sure this is the solution I want to go to.
At least it may not be enough on itself.
Did some of you faced the same issue?
Any thoughts, solutions, tips you can share?
Thanks!
--
Daniel Reis
Managing Director
M: +351 919991307
E: DReis@OpenSourceIntegrators.comAv Doutor Desidério Cambournac 12 • 2710-553 Sintra, Portugal
_______________________________________________
Mailing-List: https://odoo-community.org/groups/contributors-15
Post to: mailto:contributors@odoo-community.org
Unsubscribe: https://odoo-community.org/groups?unsubscribe
--
Quentin Lavallee - Chargé de projetsNUMIGI SOLUTIONS INC.(514) 317-7944Longueuil, Québec, Canada
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Mailing-List: https://odoo-community.org/groups/contributors-15
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Mailing-List: https://odoo-community.org/groups/contributors-15
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by Cyril VINH-TUNG - 08:41 - 26 Feb 2021 -
Re: Prevent accidental emails to external addresses
Hi Daniel,We face the same problem here. I'm interested to follow up with you on this.I like the warning pop-up personality.JoëlLe jeu. 25 févr. 2021 à 22:22, Quentin Lavallee <quentin.lavallee@numigi.com> a écrit :Hi Daniel,For similar concerns (in v12), we've used https://github.com/OCA/web/tree/12.0/web_send_message_popup.While not preventing external emails, it adds a visual step so the user realizes this is not an internal note. Note that there is a slight delay before the popup opens, but I find it totally usable nonetheless.Cheers,Le jeu. 25 févr. 2021 à 13:31, Daniel Reis <dreis@opensourceintegrators.com> a écrit :Hello,
A concern came up, about Odoo users accidentally send out email to external email addresses, such as customers or vendors.
To goal is not the prevent this from happening, such as in a blacklist/whitelist feature, but to avoid that from happening accidentally.
I'm not sure should looks like.
One idea could be having a dialog box confirmation before posting a message mentioning an external user.
Maybe we could external email from chatter messages, and only allow it from a Action menu send email option.
On the OCA i've only found "mail_restrict_follower_selection" (https://github.com/OCA/social/tree/13.0/mail_restrict_follower_selection).
But I'm not sure this is the solution I want to go to.
At least it may not be enough on itself.
Did some of you faced the same issue?
Any thoughts, solutions, tips you can share?
Thanks!
--
Daniel Reis
Managing Director
M: +351 919991307
E: DReis@OpenSourceIntegrators.comAv Doutor Desidério Cambournac 12 • 2710-553 Sintra, Portugal
_______________________________________________
Mailing-List: https://odoo-community.org/groups/contributors-15
Post to: mailto:contributors@odoo-community.org
Unsubscribe: https://odoo-community.org/groups?unsubscribe
--Quentin Lavallee - Chargé de projetsNUMIGI SOLUTIONS INC.(514) 317-7944Longueuil, Québec, Canada
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Mailing-List: https://odoo-community.org/groups/contributors-15
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by Joël Grand Guillaume - 06:56 - 26 Feb 2021 -
Re: Prevent accidental emails to external addresses
Hi Daniel,For similar concerns (in v12), we've used https://github.com/OCA/web/tree/12.0/web_send_message_popup.While not preventing external emails, it adds a visual step so the user realizes this is not an internal note. Note that there is a slight delay before the popup opens, but I find it totally usable nonetheless.Cheers,Le jeu. 25 févr. 2021 à 13:31, Daniel Reis <dreis@opensourceintegrators.com> a écrit :Hello,
A concern came up, about Odoo users accidentally send out email to external email addresses, such as customers or vendors.
To goal is not the prevent this from happening, such as in a blacklist/whitelist feature, but to avoid that from happening accidentally.
I'm not sure should looks like.
One idea could be having a dialog box confirmation before posting a message mentioning an external user.
Maybe we could external email from chatter messages, and only allow it from a Action menu send email option.
On the OCA i've only found "mail_restrict_follower_selection" (https://github.com/OCA/social/tree/13.0/mail_restrict_follower_selection).
But I'm not sure this is the solution I want to go to.
At least it may not be enough on itself.
Did some of you faced the same issue?
Any thoughts, solutions, tips you can share?
Thanks!
--
Daniel Reis
Managing Director
M: +351 919991307
E: DReis@OpenSourceIntegrators.comAv Doutor Desidério Cambournac 12 • 2710-553 Sintra, Portugal
_______________________________________________
Mailing-List: https://odoo-community.org/groups/contributors-15
Post to: mailto:contributors@odoo-community.org
Unsubscribe: https://odoo-community.org/groups?unsubscribe
--Quentin Lavallee - Chargé de projetsNUMIGI SOLUTIONS INC.(514) 317-7944Longueuil, Québec, Canada
by Quentin Lavallée-Bourdeau - 10:21 - 25 Feb 2021
-